By Jo Umberger
Umberger Development Partners Inc. | 214.697.0242 | JoUmberger@TrainSpeakCoach.com
1. Remember that if you don’t manage your time, you will not accomplish your goals.
2. One of the greatest time traps is accepting additional work when there is not enough time or resources to complete it to the expected level of quality by the due date.
3. When your manager gives you an assignment that does NOT interfere with another assignment or completing your High Value Activities on time, generally speaking you should accept it.
Clarify the due date and negotiate if necessary based on your current work load.
4. You have options when your manager gives you an assignment which conflicts with a current assignment.
Respectfully inform the manager what you are currently working on and ask which assignment you should complete first, which one should receive your immediate attention, or another similar question.
5. If a higher ranking manager asks you to complete a project, you may consider this a time to shine. You may want to view this as an opportunity.
If this opportunity conflicts with a current assignment or completing a High Value Activity on time, call in reinforcements. You may want to ask someone who reports to you or someone on your level to help you.
6. If someone else asks you to take on another assignment and you don’t have time, resources, or the inclination (assuming you have the privilege of declining), here are some strategies you may choose to use.
Say you will think about it.
Ask them to send you an email outlining the details including the due date and tell them you will consider it.
Say, “I’ll have to check my calendar.”
Say, “I’d love to be able to help you but I have several projects with pressing deadlines.”
Say, “I wish I could but this time I have to say, ‘No.’”
7. Remember that declining a project that is not worth the money the company is paying you is reducing waste!
8. Saying “No” is a far better strategy than agreeing to another assignment and not getting it done on time and at the expected quality standard!
© Umberger Development Partners Inc. All rights reserved. JoUmberger@TrainSpeakCoach.com
Umberger Development Partners Inc. | 214.697.0242 | JoUmberger@TrainSpeakCoach.com
1. Remember that if you don’t manage your time, you will not accomplish your goals.
2. One of the greatest time traps is accepting additional work when there is not enough time or resources to complete it to the expected level of quality by the due date.
3. When your manager gives you an assignment that does NOT interfere with another assignment or completing your High Value Activities on time, generally speaking you should accept it.
Clarify the due date and negotiate if necessary based on your current work load.
4. You have options when your manager gives you an assignment which conflicts with a current assignment.
Respectfully inform the manager what you are currently working on and ask which assignment you should complete first, which one should receive your immediate attention, or another similar question.
5. If a higher ranking manager asks you to complete a project, you may consider this a time to shine. You may want to view this as an opportunity.
If this opportunity conflicts with a current assignment or completing a High Value Activity on time, call in reinforcements. You may want to ask someone who reports to you or someone on your level to help you.
6. If someone else asks you to take on another assignment and you don’t have time, resources, or the inclination (assuming you have the privilege of declining), here are some strategies you may choose to use.
Say you will think about it.
Ask them to send you an email outlining the details including the due date and tell them you will consider it.
Say, “I’ll have to check my calendar.”
Say, “I’d love to be able to help you but I have several projects with pressing deadlines.”
Say, “I wish I could but this time I have to say, ‘No.’”
7. Remember that declining a project that is not worth the money the company is paying you is reducing waste!
8. Saying “No” is a far better strategy than agreeing to another assignment and not getting it done on time and at the expected quality standard!
© Umberger Development Partners Inc. All rights reserved. JoUmberger@TrainSpeakCoach.com
SAYING "NO" APPROPRIATELY
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