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We've been helping organizations make mission-critical changes for 20+ years.
Focused on achieving results in Organizational Development, Business Training, Business Coaching, & Consulting in Dallas and nation-wide.
© Umberger Development Partners Inc. 2010-11..
SERVICE-FOCUSED LEADERSHIP FOR MAXIMUM RESULTS
A Tailored Leadership Development Program for Individuals or Groups
MANAGING RESOURCES
1. identifying personal values
2. identifying gifts/talents/abilities/skills and passions
3. identifying personal aspirations
4. setting DART goals based on business objectives and personal desires
5. identifying Highest Value Activities with leader
6. managing resources effectively, including time
7. caring for body, mind (improving IQ & Emotional Intelligence), and spirit (the core of person including emotions, motivations, thoughts, courage, action)
8. balancing the needs of others with your own needs
9. remaining accountable to others
10. assessing outcomes
11. measuring success quantitatively
12. dealing with negative tension
13. possessing appropriate self confidence
14. maintaining personal motivation
15. taking calculated risks
16. identifying your desired career path and legacy and planning accordingly
COMMUNICATING EFFECTIVELY
1. understanding the four primary communication preferences
2. utilizing flexibility strategies to communicate effectively with each of the four preferences
3. developing high level interpersonal communication skills
4. communicating tech-talk so anyone can understand
5. utilizing conflict resolution skills as needed
6. developing oral and written presentation skills appropriate to one’s position or aspirations
CREATING AND INSPIRING A GUIDING VISION
1. thinking futuristically and practically
2. thinking innovatively
3. seeing all the moving parts as well as the whole
4. integrating change
5. articulating the vision, using collaboration as much as possible
PLANNING AND ORGANIZING
1. creating the plan including Vision and Mission
2. organizing globally and on the granular level including goals, strategies, tactics
3. identifying and tapping into resources
4. forging the path to the goal
5. forecasting consequences
6. calculating the dollar value and intrinsic value of outcomes
INCREASING YOUR CREDIBILITY SCORE
1. demonstrating respect for people (customers, vendors, leaders, team), authority, policies and property
2. making and implementing ethical decisions
3. being transparent
4. inspiring trust / building your credibility score
5. demonstrating the ability to follow and serve
6. demonstrating an ownership attitude and work ethic
7. balancing decisions for professional and personal goals
8. taking personal responsibility for oneself
9. assuming responsibility for others’ outcomes (team, Direct Reports, department, etc.)
MANAGING OTHERS
1. creating a motivational environment
2. utilizing the 4 steps of delegation to develop others
3. communicating mistakes and corrective action plans, including collaboration
4. objectively measuring others’ performance
5. organizing to create trust and inspiration toward goals
6. overseeing others’ decisions, processes and outcomes
7. guiding others to set goals based on the objectives and connected to their personal values
8. giving feedback
9. respecting diversity
10. identifying successors and mentoring others on technical skills
11. utilizing a Succession Preparation Program for leadership development skills
MANAGING PERFORMANCE & TEAMS
1. training others to manage themselves
2. understanding how the organization achieves its primary goals and how the team contributes to that process
3. facilitating the process of team members participating in the highest level of Strategic Planning as possible
4. understanding and communicating the value of others’ roles
5. engaging employees in as many phases of decision-making as possible
6. ensuring that each employee understands precisely what his/her job description and Highest Value Activities are
7. selling ideas to gain buy-in from all generations
8. gaining consensus
9. helping others create reasonable personal commitments to the collective task
10. inspiring others to fulfill their commitments
MANAGING PRODUCTION
1. following the problem solving model from identification of problem and possible solutions to creating the appropriate action plan and following through (collaborating with team when possible)
2. improving productivity
3. reducing waste
4. managing projects
5. managing processes
6. maintaining a focus on quality
7. maintaining a focus on safety
8. maintaining a focus on the desired results
CALLING OTHERS TO THE HIGHEST STANDARDS
1. participating actively in the process
2. persisting through difficulties
3. influencing others
4. setting realistic expectations
5. initiating actions personally and with the team in a timely fashion
CONTACT JO UMBERGER TO DISCUSS PREPARING YOUR SUCCESSORS AND EMERGING LEADERS by calling 214 697 0242 or JoUmberger@TrainSpeakCoach.com
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