Jo Umberger

I Am a Results-Focused Coach & Speaker


I help leaders and teams make measurable, mission-critical changes by implementing the key principles of the People Side of Lean - Leadership, Communication, Engagement, People Skills, Productivity, and Teamwork.


  1. Rather than relying heavily on information to help people make changes to their actions, our process helps people learn and put the information into practice by creating and implementing a specific plan and reporting their results in front of peers. We provide coaching to help them take next steps toward improvement and desired results.

  2. A 35-year career has yielded a deep understanding of the psychology behind these principles of the People Side of Lean. I have built rapport with and successfully persuaded leaders and employees from Fortune 40 - SMB to take action. We focus on measurable results.

  3. We created and utilize a Motivational Process which connects the desired business outcomes with the individual participants' beliefs and desires.

"There are thousands of developmental (programs) available, of which most I categorize as rah-rah, having sparks but little fire. Your programming achieves the most important level of results that most miss, because it is customized and personalized to specifically outlined requirements, even to the point of specifically identified needs of individual employees. Your professional, detailed approach is extremely effective and kept our employees interested and involved." 
-Rick Bodenschatz, Former President, Abloy Security, Inc. (An Assa Abloy Co.)

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